Word Run Support

Need help with Word Run? We're here to help.

Gameplay questions

Email support@wordrunapp.com and tell us what happened while you were playing.

Purchase problems

If a purchase did not go through, email support@wordrunapp.com. If the app offers a purchase, Apple processes the payment.

Advertising issues

Word Run does not show ads. If something on your device looks like an ad from the game, email support@wordrunapp.com and describe what you saw.

Lost progress

Progress stays on the device. If it disappeared, email support@wordrunapp.com. Deleting the app removes the progress stored on that device.

Bug reports

Email support@wordrunapp.com with what you expected and what happened instead.

Privacy questions

Email support@wordrunapp.com. The privacy page says what the app does with information. To request deletion of an account or any data we hold, use the subject line “Delete my data.”

In your message, include your device, the OS version, and a screenshot.